Shipping & Delivery

Shipping:

We strive to deliver products purchased from pramyagarbatti.com in excellent condition and in the fastest time possible. Delivery charges, as applicable, may be charged for your orders.

With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details. Kindly note that the AWB (delivery tracking codes) might take time from the courier end to get updated, although the package could have been picked up by the courier.

Delivery:

We process all deliveries through reputed couriers.

If there is no courier service available in your area, we will ship your items via India Post’s Book Post, Speed Post, or parcel service.

We ship within 2 working days for deliveries in India. The estimated time of delivery may vary from 2-7 working days to areas serviced by reputed couriers. For other areas, orders will be sent by India Post’s Book Post, Speed Post, or parcel service, which may take 1-2 weeks depending on the location and the delivery policy of India Post. Business days exclude public holidays and Sundays.

For Custom Incense products, due to their made-to-order nature, we may need 7-10 days for shipping the products from our warehouse. Courier transit time will be additional.

Incorrect Shipping Information

You are required to provide proper and complete shipping information at the time of placing the order on our Website. Once the products are shipped or out for delivery, you shall not change, modify, edit, or vary the shipping address.

In case of incorrect shipping information, the product will be returned to us by the delivering partner or courier service. Depending on our decision, a coupon code or store credit may be provided to you.

Though we regret any inconvenience, we shall not be held responsible for any loss, delay, or claim due to incorrect shipping information provided by you at the time of placing the order.